Do you clean all year-round?
Yes, absolutely! We work all year round.
Do I have to sign a contract?
No contracts, You can cancel our service at any time.
How often do you come to our property?
Most customers want our weekly service, but we will accommodate your needs.
How do I know you’ve been by our property?
Your dog will be let you know if you are home. If they are in the house while you’re off to work, you will know because they will be excited to go out and get the treat we leave for them on your porch. If you need written/paper notice we can provide it. We stay as green as possible not wasting material or your time removing notices.
Are you insured?
Yes, we carry liability insurance coverage.
Should I unlock my gate?
We will need easy access to your yard We accept keys and combinations to locked gates. Also, we make various arrangements with you to ensure that our gaining access is as easy as possible for us both. Keeping our service a convenience not a hassle.
What about bad weather, do I still have to pay?
We work in all but the very worst weather conditions. In such circumstances, we have, if the poo stays the pay stays policy. With the flat monthly fee based on 31 days of poo. Snow days just roll over into a clean-up. fee
Can I get a one-time-only service?
Yes, we get many requests for one-time-only clean-ups. We’re happy to do this! The price is based on the monthly fee. So you can figure your clean-up fee based on # of dogs and the amount of time since your last clean-up.
Can I leave my dog(s) in the yard when you come?
Yes, we love dogs and love being around them. We prefer to meet you and your dog on our first visit so that everyone’s introduced. With busy lives, we know that is not always possible. We do our very best to make your dog as comfortable as possible. 98% of the time there is never any issues. If your dog is likely to stop us from getting onto your property, they will have to be confined while we clean up the yard.